Technical Specialist

Technical Specialist

Position

Pay: Salary
Type: Full-Time
Location: 1045 Harts Lake Road, Battle Creek, MI 49037
Schedule: Monday-Friday

General Description

Who We Are:

Nexthermal is a leading provider of innovative thermal solutions for a wide range of industries, including injection molding, packaging, food production, and more. We go beyond simply selling heaters – we partner with our customers to design and deliver custom thermal systems that optimize their processes, enhance their products, and drive their success.  Our sales and manufacturing headquarters are located in Battle Creek, Michigan with a supplemental manufacturing facility located in Bengaluru, India.

Technical Specialist:

Nexthermal Corporation, an innovative leader in the Industrial Electric Heater Industry, is seeking a candidate for our Technical Sales Specialist role. This is a great opportunity for a recent college graduate to join a company that has good growth opportunities with a career path. If you meet the qualifications and experience, please submit your resume today.

What We Offer:

  • Competitive Compensation: Our base salary ranges between $55,000 – $60,000.
  • A Culture of Learning: We invest in your professional development, providing comprehensive training and mentorship to help you become a true thermal solution expert.
  • The Thrill of the Hunt: You’ll have the freedom and autonomy to identify and pursue new business opportunities in your territory, using your creativity and resourcefulness to build a robust pipeline of potential customers.
  • A Collaborative Team: You’ll work directly with our engineering, marketing, product development, and customer service teams located in Battle Creek, MI, leveraging their expertise to deliver comprehensive solutions that exceed customer expectations.
  • Where We Fit in the Competition: Our sales are driven by engineered solutions to give our customers a competitive advantage.  We stand by our industry-leading quality products and reliable delivery.

Successful candidates should have:

  • Good technical aptitude (Math, ability to read product drawings and understanding of dimensional tolerances).
  • The ability to effectively multi-task and handle shifting priorities
  • Familiarity with manufacturing environments is required.
  • Excitement towards problem solving within various customers on product design challenges.
  • Strong customer focus/strong internal drive to meet goals.
  • Successful completion or active registration in an Industrial Occupational Associate Degree or Certificate Program.
  • Inside Sales experience.

Job Responsibilities:

  • Answer detailed questions on our product and how to use it effectively. Technical assistance to support manufactured product recommendations to the customer
  • Recommend the right product and perform critical review of customer requests for alignment of product offering, with emphasis on managing the risk of proposed solution.
  • Assisting current customers and onboarding new customers to provide quotations and supporting sales documents on a timely basis.
  • Processing of orders in our ERP System.
  • Support Nexthermal’s growing distribution network, as well as our outside sales team.
  • Communication with Engineering, Manufacturing, Quality Control, and Shipping departments as required to support our customers.
  • Research of target markets as needed to increase Nexthermal’s reach and product design capabilities.

Benefits

  • Salaried position
  • Paid Medical and Dental
  • 401K with company Match
  • Flexible Spending account
  • Paid vacation and paid sick time
  • Paid STD / LTD / Life Insurance

Support & Tools from Nexthermal

  • Salesforce CRM
  • ZoomInfo
  • Direct support from the Marketing Team
  • Website Lead Assignment
  • Microsoft Office

Education and Skill Requirements

  • Passion for Sales: You’re a natural closer who thrives on the challenge of winning new business and building long-term customer relationships.
  • Technical Aptitude: You have a solid understanding of thermal engineering principles or a strong desire to learn, enabling you to effectively communicate the technical aspects of our solutions to customers.
  • Problem-Solving Skills: You’re a creative thinker who enjoys tackling complex challenges and finding innovative solutions that deliver real value.
  • Self-Motivation and Drive: You’re a go-getter who sets ambitious goals, takes initiative, and consistently delivers results.
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